Terms of service

BEFORE USING THIS WEBSITE, PLEASE READ CAREFULLY THE TERMS AND CONDITIONS.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

1. Prices
The prices you see are, unless otherwise, stated, List Net Prices and Uninsured. Also, note that credit card orders may be charged prior to shipment as our system only stores payment information for a maximum of 29 days.

1.1. Shipping and Handling
Shipping will be automatically added to your order based on Sales Value. The shipping costs are shown in the Final Order Screen. If you live in Canada, Alaska, Hawaii or Mexico please contact our office at (954) 370-7101 or email us at sales@gtsimulators.com for shipping charges information.
A $8.00 Fee (HF) per package will incur for all shipments using Third-Party Accounts.

2. Price Quotes
No matter the size of your order, our sales representatives are ready to provide you with very competitive price quotations. Contact us and let us bid today!

3. Minimum Order Value

3.1. DOMESTIC SALES:
There is no minimum order value but please bear in mind that the freight charges can make some orders uneconomical.

3.2. INTERNATIONAL SALES: Our minimum overseas order value is $500.00 (Shipping and Handling not included).

4. Delivery Schedule
Your order is processed immediately. Orders are normally dispatched within 2-4 business days. Should for some reason the product you ordered not be in stock we will send you an email confirmation highlighting the estimated delivery time. Should the estimated delivery time not be acceptable to you, a return email is sufficient to cancel your order.

5. Security
Your security is very important to us, orders placed on our website, are encrypted using SSL (Secure Socket Layer) technology. A high-grade encryption key, which ensures that your information can only be decoded by Global Technologies. All transactions are protected by our Volusion SSL Certificate. You can confirm this by clicking on the Volusion SSL Seal.

6. 1-5 Years Warranty
All products supplied by GTSimulators by Global Technologies are subject to and controlled by the respective Manufacturer's Warranty. If any product is found to contain defective material or workmanship within 1-5 years of the invoice date (depending on the manufacturer), the product will be repaired or replaced. This warranty does not extend to any item that has been subjected to abuse, neglect, accident or improper installation or application. Nor does it extend to products repaired or altered outside of the manufacturer's facilities.

Please provide proof of purchase such as your original invoice when you call or email us in advance for an RA (Return Authorization) number. Unfortunately, we cannot accept returns without the RA number.

Exclusions may apply. Warranty not valid for replacement parts and accessories. Please contact us for additional warranty information.

7. Return and Cancellation Policy
If you are dissatisfied with a product for any reason, simply return it to us within 10 days from shipping date. The Product must be in perfect condition (Brand New Condition), packaged in the original box, and with a copy of the invoice/packing slip for a refund. We will take it back and refund the full purchase price (S&H charges are non refundable). Items qualified for FREE SHIPPING will be charged a 10% Restocking FEE for shipping and handling. Please call or email us in advance for an RA (return authorization) number. Returns without the RA number will be refused. Unfortunately, we cannot accept returns or cancellations of ON DEMAND or MADE TO ORDER products. Exceptions may apply according to each Brand and Manufacturer's Policy. Orders that have already been shipped cannot be canceled.

To ensure a safe shipment of your returned item(s), we highly advise you to ship it back by a reliable shipping method (Example: FedEx, UPS, USPS), including delivery confirmation or tracking number. All shipping costs must be pre-paid by the customer. COD shipments will be refused.

8. Restocking
A 20% restocking fee applies to all products returned after the 10-day grace period. A 35% restocking fee will be charged on all merchandise returned between 20-30 days of the original ship date. Returns after 30 days will be refused.

Note: Regardless of the returning date, products manufactured by Columbia Dentoform, Eisco, Gaumard, Health Edco and Kyoto Kagaku are subject to a minimum of 15% restocking fee on the first 10 days after shipping date. Nasco Healthcare products are subject to a 20% restocking fee. Fee may be increased if period is surpassed. Exceptions may apply according to each Brand and Manufacturer's Policy.

9. Missing or Damaged Merchandise
To ensure your order has arrived in its entirety, please check it immediately upon receipt. Count the boxes and check the shipment against the packing slip. Inspect and test all models for any manufacturer defect, shipment damage or missing parts. Contact us (within 10 days of shipment) if any discrepancy is found. Anything after this period may be denied.

10. Reaching Us
If you need to reach us, please send a email to sales[at]GTsimulators.com or call us toll free at 1-888-437-3900. You can also fax us at (954) 252-2181 or contact us via telephone at (954) 370-7101.

11. Volume Purchasing
We can provide additional discounts for large purchases. If you are purchasing for the GOVERNMENT, a SCHOOL or UNIVERSITY, request a QUOTE and one of our customer support associates will respond to you immediately.

12. Purchase Orders
We can accept Official Purchase Orders from hospitals, schools, universities, government agencies and corporations.
Terms and conditions DO apply:
  • All Purchase Orders are ""Net 30"" payment terms.
  • Shipping address must be a verifiable address associated with the business that issues the purchase order.
  • Purchase Orders must include a purchase order number.
  • Purchase Orders must include product numbers from GTSimulators.com.
  • Unless otherwise noted, all purchase orders will be processed with Standard Ground shipping.
  • We reserve the right to deny Purchase Orders for any reason.

13. International Sales Policy:
Int'l Payment Terms : We only place the order once we receive a 100% pre-payment made by a Bank Wire Transfer ($45.00 Fee) or by a credit card using PayPal.
Note: PayPal payers with NON-US VERIFIED billing address will be contacted by one of our representatives as an additional 5% Transaction Fee will apply.

Expected Delivery: Please allow 2-5 weeks (depending on product availability) after payment has been made and received in full.
Customs Clearance: It is the customer's sole responsibility to pay for any and all taxes and duties, if applicable to your local country laws.
Freight And Insurance: International Freight and Insurance are handled by USPS, UPS, FEDEX, DHL or SCHENKER . The Freight Company is chosen according to package weight, dimensions and final destination. Tracking number will be available after shipment.
Factory Warranty: All of our products carry a 1-5 year warranty honored by the manufacturer for purchases within the USA. For overseas purchases that happen to need our attention for possible item repairs or exchange, it will be your sole and complete responsibility to ship item(s) back to us at your own expense and to pay shipping & handling fees again to have the item(s) returned.
Payment Information: Payment instructions will be emailed to you after you specify your preferred method.

14. Copyright
All body of work and content found on this website, including by not limited to text, graphics and/or code is copyrighted as a collective work under the United States and/or other copyright laws and is the sole property of GTSimulators by Global Technologies. The collective work includes works that are licensed to GTSimulators by Global Technologies. Copyright 2003, GTSimulators by Global Technologies ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with GTSimulators by Global Technologies or purchasing GTSimulators by Global Technologies products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GTSimulators by Global Technologies or to purchase GTSimulators by Global Technologies products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by GTSimulators by Global Technologies. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

15. Trademarks
All trademarks, service marks and/or names of GTSimulators by Global Technologies used on this website are the registered trademarks and/or trademarks of GTSimulators by Global Technologies.

16. Warranty Disclaimer
This site and/or the materials and products on this site are provided “as is” and without warranties of any kind, whether expressed and/or implied. To the fullest extent permissible and/or pursuant to applicable law, including but not limited to, implied warranties of mechantability and/or the fitness for a particular purpose and non-infringement. GTSimulators by Global Technologies does not represent and/or warrant functions contained on this site will be error-free and/or without interruption, that defects will be corrected or that this website and/or the server that hosts this site are free of viruses and/or other harmful components. GTSimulators by Global Technologies further establishes that this site and/or the server which hosts this website may not be held liable and/or responsible for viruses and/or other harmful components. GTSimulators by Global Technologies does not make any warrantees and/or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability and/or otherwise. The above limitations may not apply to some states which do not permit limitations or exclusions on warranties.

17. Limitation of Liability
GTSimulators by Global Technologies shall not be held liable for any special and/or consequential damages that may result from the use of, and/or the inability to use the materials on this site and/or the performance of the products, including in the event of GTSimulators by Global Technologies having been advised of the possibility of such damages. In the event that such limitations or exclusions of liability or incidental or consequential damage are prohibited by applicable law, the above limitations may not apply.

18. Typographical Errors
In the event that a GTSimulators by Global Technologies product is mistakenly listed at an incorrect price, wrong description or image, GTSimulators by Global Technologies reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. GTSimulators by Global Technologies reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, GTSimulators by Global Technologies shall issue a credit to your credit card account in the amount of the incorrect price.

We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. We do not warrant the accuracy or completeness of the information, content or materials provided through this site.

19. Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GTSimulators by Global Technologies without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

20. Notice
GTSimulators by Global Technologies may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to GTSimulators by Global Technologies.

21. Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of GTSimulators by Global Technologies products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of GTSimulators by Global Technologies products) must be commenced within one (1) year after the claim or cause of action arises. GTSimulators by Global Technologies's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. GTSimulators by Global Technologies may assign its rights and duties under this Agreement to any party at any time without notice to you. The receipt by you of an order confirmation does not constitute our acceptance of the order. GTSimulators by Global Technologies retains the right to refuse any order. GTSimulators by Global Technologies has the right of verification of information prior to acceptance of an order and we hold the right to decline, modify or any portion thereof, even after the order is confirmed by us, to accept, change or decline, for any reason whatsoever.

22. Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a GTSimulators by Global Technologies or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

23. Participation Disclaimer
GTSimulators by Global Technologies does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, GTSimulators by Global Technologies is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, GTSimulators by Global Technologies reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to GTSimulators by Global Technologies in its sole discretion.

24. Indemnification
You agree to indemnify, defend, and hold harmless GTSimulators by Global Technologies, its officers, directors, employees, agents, licensors and suppliers (collectively the ""Service Providers"") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

25. Third-Party Links
In an attempt to provide increased value to our visitors, GTSimulators by Global Technologies may link to sites operated by third parties. However, even if the third party is affiliated with GTSimulators by Global Technologies, GTSimulators by Global Technologies has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GTSimulators by Global Technologies. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, GTSimulators by Global Technologies seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).